- Product |
- Remote, US
Director of Product Management
The Director of Product – Payments will lead product strategy and execution for payments across multiple vertical platforms and will own a small product team that delivers measurable business outcomes for our client and their customers.
What you”ll do
* Lead and grow a small product team (2-4 direct reports) of product managers and product owners, providing coaching, career development, performance management, and hiring support.
* Own the payments product strategy and roadmap across multiple platform integrations, aligning team priorities with company objectives and revenue targets.
* Manage cross-functional programs that include support, implementation, sales, marketing, engineering, product operations, business operations, and design to coordinate successful product rollouts and integrations.
* Build and maintain strong relationships with customers and partners to identify needs, validate product direction, and prioritize features that save time and improve profitability.
* Use quantitative customer behavior metrics, qualitative research, and competitive benchmarks to validate hypotheses, measure results, and iterate rapidly.
* Conduct market and payments-industry research to identify new product opportunities, pricing models, and potential revenue streams (card processing, ACH, alternative payments).
* Own communications about product initiatives: motivate internal stakeholders, explain expected learnings, and demonstrate how work ties to overall strategy.
* Partner with Product Operations to ensure smooth, transparent rollouts and to operationalize best practices for release, monitoring, and adoption.
* Hold third-party vendors and partners accountable to delivery and contractual objectives; manage vendor relationships and escalations when needed.
* Define success metrics, predict and measure financial impact of product changes, and report progress and outcomes to senior leadership.
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